See Me’s Privacy Policy

See Me is committed to protecting your personal information; so when you contact us (for whatever reason) we want you to be confident about how your personal information will be looked after and used.

The purpose of this policy is to let you know how we will process information we collect from you/about you or that you provide to us.

The Privacy Policy explains:

  1. About See Me.
  2. What information we collect and why?
  3. How we will collect, use, and keep your information safe.
  4. Who do we share your information with?
  5. Your rights.
  6. Changes to this Privacy Policy.
  7. How to contact us.
  8. Notes.
  9. Append

1. About See Me

See Me is Scotland's Programme to tackle mental health stigma and discrimination. We are funded by Scottish Government and Comic Relief and managed by the Scottish Association for Mental Health (SAMH) and The Mental Health Foundation (MHF). Our vision is to end mental health stigma and discrimination, enabling people who experience mental health problems to live fulfilled lives.

See Me is a programme arm of SAMH and therefore comes under SAMH’s charity registration. 

SAMH is a registered charity SC008897 and a company limited by guarantee registered in Scotland No 82340. SAMH is registered as a Data Controller with the Information Commissioners Office (ICO) for the UK.

2. What information we collect and why?

The personal information we collect, and how we use it, will depend on your engagement with us but it may include details about your name, your image and contact details (e.g. computer IP address).

If it is appropriate we may:

We gather general information about the use of our websites – this might include which pages are the most visited. Wherever possible this information will be anonymised and will not identify details about individuals visiting our website.

3. How we will collect and use that information

3.1 How we will collect the information

We will collect information in the following ways:

3.2 How we will use that information

We may use your information to:

3.3 How we will keep your information safe

We ensure that there are appropriate technical, physical and organisational measures in place to protect your personal information both online and offline.

Information that we hold on you will be stored securely and only be kept as long as is reasonable and necessary, and in line with any statutory obligations placed on See Me. The length of time we keep your information will depend on the reason why we have been or are processing your information.

In cases where we may need to transfer or process your personal information outside the European Union we will comply fully with our legal obligation. For example See Me’s supporter database is hosted by Salesforce (a global company with its headquarters in the USA). The service Salesforce provides is strictly regulated and in accordance with data protection legislation.

4. Who do we share your information with?

In particular See Me will not:

5. Your rights

You have a right to:

* Please note that we may require proof of identity before we provide you with this information or make changes.

Please see the section below on contacting See Me and SAMH.

6. Changes to this Privacy Policy

We will keep our Privacy Policy under regular review to ensure that it accurately reflects how we process your information. Any changes will be incorporated into this document and if the changes are significant we will provide a more prominent notice. 

This Privacy Policy was last updated on 21/05/2018.

7. How to contact us

If you have any questions about this Privacy Policy or any other Data Protection queries; would like to make a request to receive a copy of your personal information held by See Me or to change your ‘opt-in’ preferences, please contact:

info@seemescotland.org

Or you can write to us at:

Database Officer
See Me
Brunswick House
51 Wilson Street
GLASGOW G1 1UZ

Or you can contact SAMH as the data controller at: dataprotection@samh.org.uk

As a programme, See Me is unable to fundraise however, SAMH can support you with your fundraising and they can restrict any money raised by you to the work of See Me. Therefore if you are a donor/supporter please contact: supporter.care@samh.org.uk or mark your correspondence for the Fundraising Team.

8. Notes

9. Appendix - Cookie Policy

Cookies are very small files that are stored on your computer when you visit most websites. They are sent back and forth between the website’s server and your internet browser to allow the website to remember actions you’ve made.

We use cookies and other local storage means to help improve the performance of this website by measuring web traffic and tracking user journeys. We also use a security cookie to identify our website’s developers. Most of these only contain randomly generated numbers, and cookies cannot carry viruses or install malware on your computer.

Cookies set by this website:

Purpose: These cookies collect information about how our visitors use this site. This data is collected anonymously, and is used to help improve this website’s functionality. For more information, see Google Analytic’s page on safeguarding your data.

Retention: We will hold this data for a period of 38 months to align with our reporting periods to funders.

Managing cookies

Most internet browsers allow users to control the acceptance of cookies via the browser’s settings. Visit the links below to find out how to configure these settings on your browser. If you do disable cookies you may find that your use of the site is impaired.

How to disable cookies in Internet Explorer

How to disable cookies in Mozilla Firefox

How to disable cookies in Chrome

How to disable cookies in Safari

You can opt out of being tracked by Google Analytics across all websites by installing Google’s opt-out browser add-on. However you should be aware that by opting-out it could make our website difficult to navigate.